Last updated: April 28, 2026

RIKSY SIA ("RIKSY", "we", "us", or "our"), registration number 40203541900, VAT number LV40203541900, registered in Latvia at Lazdu iela 3A - 17, Gulbene, LV-4401, Latvia, operates the online store at riksy.co. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

1. INFORMATION WE COLLECT

Information you provide directly:
- Full name and contact details
- Shipping and billing address
- Payment information (processed securely by our payment provider — we do not store card details)
- Email address
- Order history and purchase preferences
- Communications you send us

Information collected automatically:
- IP address and approximate location
- Browser type and device information
- Pages visited, time spent, and referring URLs
- Cookies and tracking technologies
- Clickstream data

Information from third parties:
We may receive information about you from third-party services such as payment processors, shipping carriers, and analytics providers when you interact with our store.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:
- Process, fulfill, and deliver your orders
- Send order confirmations, shipping notifications, and receipts
- Respond to your questions and customer service requests
- Prevent fraud and verify the legitimacy of transactions
- Improve our website, products, and shopping experience
- Comply with legal obligations
- Send marketing communications, where you have consented or where permitted by law

3. LEGAL BASIS FOR PROCESSING (EU/EEA VISITORS)

For customers in the European Union or European Economic Area, we process your data on the following legal bases:
- Performance of a contract (to fulfill your order)
- Compliance with legal obligations
- Legitimate interests (fraud prevention, store improvement)
- Consent (marketing communications)

4. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information. We share your data only with trusted third parties who help us operate our store and deliver our services, including:
- Shopify Inc. (e-commerce platform)
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics carriers
- Email service providers
- Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel)

All third-party providers are contractually required to protect your data and use it only for the services they provide to us.

We may also disclose your information if required by law, court order, or government authority, or to protect the rights, safety, or property of RIKSY, our customers, or others.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
- Keep your shopping cart active during your session
- Remember your preferences
- Analyze website traffic and usage patterns
- Deliver relevant advertising

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our store. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and reporting requirements. Order records are typically retained for a minimum of 5 years in accordance with Latvian commercial law.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time

To exercise any of these rights, please contact us through our Contact page. We will respond within 30 days.

10. CALIFORNIA RESIDENTS – CCPA RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you over the past 12 months.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: We do not sell personal information. If this changes, we will update this policy and provide an opt-out mechanism.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us through our Contact page. We may need to verify your identity before processing your request.

11. CHILDREN'S PRIVACY

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

While RIKSY products are designed for children, purchases are made by adults. By placing an order, you confirm that you are at least 18 years of age.

12. INTERNATIONAL DATA TRANSFERS

RIKSY is based in Latvia, European Union. If you are located outside the EU, your information may be transferred to and processed in countries that may have different data protection laws than your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our store after any changes constitutes acceptance of the updated policy.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the Contact page on our website.

RIKSY SIA
Lazdu iela 3A - 17
Gulbene, LV-4401
Latvia
Registration No. 40203541900
VAT No. LV40203541900